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Setting up eWallet's cloud sync on macOS
eWallet® for macOS includes a synchronization engine called SyncPro® that allows syncing between a master cloud wallet and a local wallet. Need help setting up sync for the first time? You’ve come to the right place!
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Setting up eWallet's Cloud Sync (Summary)
eWallet® includes a synchronization engine on several platforms called SyncPro® that allows syncing between a master cloud wallet and a local wallet. We’ve included one-time setup instructions for the different platforms below. Once setup is complete, sync can be pretty much automatic.
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Setting up Cloud Sync on Android devices
Using eWallet’s SyncPro® cloud sync is a great way to share your private data between supported devices. Just start with one of the two options below (you only need to do this setup once per device) and you’ll very quickly be automatically syncing your wallet information.
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Setting up eWallet's cloud sync on Windows
eWallet® for Windows (desktop) includes a synchronization engine called SyncPro® that allows syncing between a master cloud wallet and a local wallet. Need help setting up sync for the first time? You’ve come to the right place!
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Setting up Cloud Sync (Dropbox, Google Drive, OneDrive) on iPhone & iPad
Using eWallet’s SyncPro® cloud sync is a great way to share your private data between supported devices. Just start with one of the two options below (you only need to do this setup once per device) and you’ll very quickly be automatically syncing your wallet information.
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Troubleshooting Sync via iCloud
Every so often, we’ll hear from one of our eWallet® users that when syncing via iCloud (rather than Dropbox, Google Drive or Microsoft OneDrive), one of their devices does not get changes to the wallet right away.
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Dropbox 3 device limit does not apply to eWallet
The Dropbox help page on their service limits (updated March 2019) does now reference a 3-device limit; however, apparently this limit is for Dropbox’s own apps and not applications like eWallet that use the Dropbox API.
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eWallet sync was successful, but I can't find my data on my iPhone!
eWallet says my Synchronization was successful, but I don’t see my data on my iOS device. Be sure you are opening the correct wallet on your iPhone or iPad! Start eWallet on the iOS device, but instead of entering your password, tap the ‘Wallets’ button to view a list of all the wallets on that device.
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How to move eWallet data onto a new device
I just got a new phone/tablet — how do I move my eWallet® information over? You might have just upgraded to a new phone or tablet and perhaps even switched platforms (iPhone to Android or Android to iPhone) in the process.
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How to restore eWallet data on your iPhone or iPad
Every once in a while we get an email like, “Help, I deleted eWallet and now all my wallet information is gone!” Yes, iOS/iPadOS (the iPhone/iPad operating systems) will delete all of an application’s data when the app itself is deleted (this is true for any app, not just eWallet).
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How to Sync eWallet for macOS with an Android OS device via Wi-Fi
To set up sync between eWallet for macOS (7.5 or later) and eWallet for Android (8.0 or later) first make sure you have a wallet on the Mac with the same name and password as the one on your Android phone or tablet.
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Turn off auto-update on Android device
There are times when you want to see what an update includes, before the Google Play store automatically updates it. To change this setting for all apps, start up the Google Play store on your device, then Tap the three bars and select Settings Next tap Auto-update apps button Select Do not auto-update apps if you want to read about an app before manually updating it from the store The Google Play store has a neat feature where you can turn auto-update on/off for an individual app as well.
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Error syncing with new eWallet 8 for Android version
Getting a strange “System.ArgumentException: Only 20 length password hashes are allowed” message when syncing with the new eWallet 8 for Android version? Or perhaps you are getting an “Unable to sync because the desktop and device versions are incompatible” message?
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I don't see my iOS device listed in the Sync Manager
I have set up my iOS device to sync with the desktop eWallet, but I don’t see it listed in Sync Manager! Did you by chance “restore” this device from iTunes or iCloud when you initially set it up?
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Syncing between iOS 7 and iOS 8 devices using iCloud
eWallet’s built-in SyncPro® sync engine (included with eWallet® version 8 for iOS) allows you to sync between supported devices using the cloud. Normally you have the option of having eWallet use either iCloud or Dropbox for the syncing process; however, Apple’s new iOS 8 iCloud Drive feature is incompatible with its older iCloud Documents and Data supported in iOS 7.
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Sync information by platform
The following table includes information on what type of synchronization is available on a particular platform. Android iPhone & iPad macOS Windows (desktop) iCloud ● ● Dropbox ● ● ● ● Google Drive ● ● ● ● Microsoft OneDrive ● ● ● ● Wi-Fi/Local ●1 ●2 ●3 ●4 FTP ● Folder ● ● All the platforms listed above can use eWallet’s built-in cloud sync to effectively sync wallets across all eWallet’s platforms (e.
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Error message when syncing eWallet for Windows PC (desktop) with iOS devices (iPhone, iPad, iPod touch)
If you experience a sync error message that includes “Unable to delete file” or “Unable to move file from” when attempting to sync with an iOS device, this sync error ends with “SYNC RESULT: FAILURE - eWallet was unable to sync any wallets”.
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HOWTO: Access files from Network drives in Windows 8/RT eWallet
When you use the file browser to open a wallet file that is saved on a network drive, you need to enter file path to the network drive into the file browser. To open a file saved on a network drive: Start eWallet and choose to open an existing wallet.
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I can't sync with Wi-Fi between my iPhone, iPad or Android device and my Windows PC
If you are having trouble syncing between your iPhone / iPad or Android device and your Windows PC (desktop) using local Wi-Fi network, there are a few things you can to do help troubleshoot your Wi-Fi synchronization problems (alternatively, you can use eWallet’s cloud sync):
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Sync eWallet for Android with Windows via Wi-Fi
Synchronization with eWallet for Android via Wi-Fi requires: an Android device, Android OS version 4.0.3 or newer (including Kindle Fire), or BlackBerry 10 device a Wi-Fi network your PC and Android device can both connect to latest versions of eWallet on Android AND Windows If you have a license for eWallet for Windows (desktop) already, download the latest version here.
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INFO: iCloud sync/backup
eWallet 7.3 and later for iOS features built-in support for iCloud, both for backing up wallets and for sharing wallets between iOS devices using iOS 5 and newer. Starting with eWallet 8 on iOS, iCloud uses our SyncPro sync engine to do full card-level synchronization.
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HOWTO: Rename a wallet file
Ever want to just change the actual name of your eWallet® wallet file? Maybe you imported from the old “GO” product and don’t like the default eWalletGO wallet name, or perhaps you started out with the default My Wallet name and just want to use something more descriptive (e.
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HOWTO: Change or remove password hint in eWallet
To change or remove your password hint in eWallet, change the password, and on devices that support a hint, you’ll be able to type in a new one (just leave the field blank if you don’t want a hint).
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HOWTO: Delete a wallet file
Windows PC To delete a wallet on your Windows PC, close eWallet, then use Windows Explorer to navigate to the folder (usually My Documents) where you saved the wallet. Right-click the wallet file and choose Delete.
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HOWTO: Remove a wallet name from the Recently Used Wallets list
Starting with eWallet 7.3 on Windows PC, you can remove wallet names from the “Recently used Wallets” list by right-clicking on the wallet name and selecting “Clear Wallet from Recently Used Wallets List”. Note this action does not delete the actual wallet, just its name in this list.
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ERROR: Object reference not set to an instance of an object when syncing eWallet on Windows PC
If eWallet’s sync settings are corrupt on a Windows PC, you may get an error when syncing with any type of sync location. To resolve it, uninstall eWallet, REBOOT the PC, and then reinstall the latest version from our website.
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HOWTO: Download and Install eWallet for Windows (desktop)
You can download eWallet for Windows (desktop) from our website and install it like many other Windows applications. Download the installation (.exe) file from our website, either after purchasing or by getting the trial from eWallet’s trials page or eWallet’s product page Run the installation file — your browser may ask if you want to run the file right away, or it may save it to your Downloads folder first The installation software will guide you through installing eWallet on your Windows PC If you are updating from a similar version of eWallet, you can install directly over existing eWallet installations that you may have.
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HOWTO: Change the password in eWallet for Android
To change your wallet password in eWallet for Android: Open your wallet file on the device. On the menu bar, tap the More button (three vertical boxes icon). Tap “Change Password”. Enter your wallet’s current password, and then set a new password and password hint for your wallet file.
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HOWTO: Back up and restore eWallet data on an iPhone, iPod touch, or iPad via email
eWallet features Cloud and local Wi-Fi synchronization for Apple iOS devices, but it isn’t the only way to transfer data back and forth. If you cannot get the synchronization working for some reason, or if you just want to backup your data, you can use eWallet’s email backup and restore option.
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HOWTO: Sync eWallet for Mac with an iPhone, iPod touch, or iPad
There are two ways to sync between eWallet for Mac and eWallet for iOS (iPhone/iPad/iPod touch): one, using Local WiFi sync, and two, using cloud sync. Local WiFi Sync To set up sync with your iPhone, iPod touch, or iPad, first make sure you have a wallet on the Mac with the same name and password as the one on your iPhone, iPod, or iPad.
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HOWTO: How do I create a new wallet in eWallet for Mac?
To create a new wallet, click File -> New from the menus. eWallet will automatically choose your Documents folder, but you can choose to save it into any folder that you want to use.
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HOWTO: Uninstall eWallet for macOS
eWallet for macOS does not have an uninstaller program and uses the Mac’s traditional method for uninstalling software. To remove the program from your Mac, just drag the eWallet file from the Applications folder into the trash.
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HOWTO: Make new cards and categories in eWallet for Mac
To create a new card, click on the category you want to create it in, then click “New Card” in the eWallet toolbar or Edit -> New Card in the menus. Cards always have to be created in categories, so the button will not be active unless you have a category selected.
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HOWTO: Sync eWallet for Mac with a folder on your Mac, removable drive, or another computer
eWallet on Mac can synchronize to any folder on your Macintosh, including connected network drives, removable hard drives, and USB flash drives. You can use this to sync a wallet to another computer on your network, or to a folder or removable drive for an automatic backup.
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I can't sync eWallet for Android, iPhone, or iPad with my Mac!
If you are having trouble syncing between eWallet® on your iPhone, iPad or Android device and your Mac using local Wi-Fi network, there are a few things you can to do help troubleshoot your Wi-Fi synchronization problems (alternatively, you can use eWallet’s cloud sync):
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ERROR: Synchronization cannot be performed because this wallet and destination wallet are not using the same password.
This error means that the wallet file you have set to sync on your desktop does not have the same password as the wallet file with the same name on whatever device you are syncing to.
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Sync eWallet for Android with eWallet for Windows (desktop) via USB
The information in the section below is for eWallet for Android versions earlier than 8.0, and eWallet for Windows (desktop) versions earlier than 8.1. As of eWallet for Android 8.0 and eWallet for Windows (desktop) 8.
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HOWTO: How to download and install eWallet for Android
To install eWallet for Android, you’ll find it in the Google Play store, then purchase and install the app onto your phone. You can also find eWallet in the Amazon Appstore. If you have already purchased eWallet for Android and are re-downloading, be sure to use the same Store log-in you used for your initial purchase:
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I just can't sync with my iPhone or iPod touch. Is there anything I can do?
If you have eWallet 7.x on your iPhone or iPod touch, you may be able to transfer your wallet even if eWallet’s SyncPro synchronization won’t work. One option is to email a backup copy of your encrypted eWallet wallet (.
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INFO: Firewall Exceptions for eWallet Wi-Fi Synchronization
To allow eWallet to sync with an iPhone/iPad/iPod touch or Android through a firewall, add these exceptions: Apple’s Bonjour Service, on UDP port 5353 (typically C:\Program Files\Bonjour\mDNSResponder.exe) eWallet itself, on TCP and UDP ports 49049 and 49050 (typically C:\Program Files (x86)\Ilium Software\eWallet\eWallet.