Webroot incorrectly identifying multiple files as malware

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From the Webroot Service Announcement (emphasis ours):

“On April 24, Webroot experienced a technical issue affecting some business and consumer customers. Webroot incorrectly identified multiple files as malware. Webroot was not breached. Actual malicious files are being identified and blocked as normal.  

We recognize that we have not met the expectations of some customers, and are committed to resolving this complex issue as quickly as possible.”

See also

Our PC and Mac software is checked as part of our quality process before being distributed and is clear of viruses/malware.

Please keep an eye out on the Webroot site for corrections to their software. 

  • Windows