ERROR: eWallet 7 appears to cause a bluescreen crash that reboots Windows
Some users have encountered a problem where their PC will bluescreen and reboot while using eWallet 7. The blue screen message will indicate that a problem has occurred in
WindrvNT.sys is a part of New Software’s FolderLock version 5. The problem that causes the blue screen is part of
windrvNT.sys, not eWallet.
Uninstalling FolderLock 5 will fix this issue. It has also been resolved in FolderLock 6.
If you uninstall FolderLock 5 and still receive a bluescreen, the buggy FolderLock component may still be on your computer. Go to your
C:\Windows\system32 folder and rename
windrvNT.old. Then, reboot your computer.
- Windows (desktop)