FAQ: Where did my eWallet desktop icon go on Windows PC?
eWallet 5.0 and newer no longer installs a shortcut icon onto your desktop PC. We made this change because of Windows Vista; Microsoft no longer recommends that software install icons to your desktop by default.
However, you can pin the icon to the Start Menu or Taskbar using these steps:
- Click the Windows icon on your keyboard or screen to open the Start menu
- Click on “Ilium Software”
- Click on “eWallet”
- Right-click the eWallet icon (the padlock with the “e”), and choose one of the “Pin to” options
- Windows (desktop)