FAQ: Where did my eWallet desktop icon go on Windows PC?

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eWallet 5.0 and newer no longer installs a shortcut icon onto your desktop PC. We made this change because of Windows Vista; Microsoft no longer recommends that software install icons to your desktop by default.

However, you can pin the icon to the Start Menu or Taskbar using these steps:

  1. Click the Windows icon on your keyboard or screen to open the Start menu
  2. Click on “Ilium Software”
  3. Click on “eWallet”
  4. Right-click the eWallet icon (the padlock with the “e”), and choose one of the “Pin to” options
Platforms
  • Windows (desktop)