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eWallet for iOS / iPadOS Trial FAQ
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eWallet® for iOS / iPadOS is a paid application (via an in-app purchase), but we want to give people the chance to try it completely free for 30 days before making any purchase decisions. Notes about…

Having a Problem with eWallet? What to do first...
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How do I set up Synchronization? Choose the "Synchronization" section for your platform for specific instructions I am having trouble syncing eWallet wirelessly (Wi-Fi). Windows PC Mac I can't access…

INFO: eWallet Documentation and Tutorials
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Looking for an eWallet tutorial? Check out our eWallet step-by-step tutorials and quick tour! eWallet Quick Tour eWallet Tutorials Get a complete eWallet Users' Guide in .pdf form that you can read or…

Upgrading eWallet 8.3
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eWallet® 8.3 on the Android, iOS (iPhone/iPad/iPod touch), Mac, and Windows PC (desktop) platforms* includes a new wallet format (wallet version 13) that provides additional security, more storage per…

INFO: Latest eWallet Upgrades and Version Numbers

eWallet 8 for Windows PC (Desktop) We added several new features in the 7.2 release, 7.3 release, 7.4 release, 7.5 release, 7.6 release and 8.0 release. eWallet 8.0 runs on Windows 7 and Windows 8/10…

Error message when syncing Desktop eWallet on Windows with Android

If you experience a sync error message that includes "Unable to delete file" or "Invalid Hash for no password wallet" when attempting to sync with an Android device, this sync error ends with "SYNC RESULT:…

Error message when syncing eWallet for Windows PC (desktop) with iOS devices (iPhone, iPad, iPod touch)

If you experience a sync error message that includes "Unable to delete file" or "Unable to move file from" when attempting to sync with an iOS device, this sync error ends with "SYNC RESULT: FAILURE -…

ERROR: "This wallet is currently locked"

"This wallet is currently locked. Access to protected data is not allowed." means that you have entered the wrong password too many times in a row. eWallet has an option to lock the wallet after this…

eWallet Privacy Policy

Any information you choose to store in eWallet® is for your use only and is not available to Ilium Software. If you have a choice of where to store your eWallet wallet files, then it is your responsibility…

eWallet System Requirements

The following table lists the system requirements for each platform eWallet® is available for: Platform: eWallet for Supported OS Android Android OS 5.0 to 11.0 (also later model Kindle Fires) BlackBerry…