eWallet^® 8.3 on the Android, iOS (iPhone/iPad/iPod touch), Mac, and Windows PC (desktop) platforms* includes a new wallet format (wallet version 13) that provides additional security, more storage per wallet, and better support for international characters in category names. To use the new wallet format on multiple computers/devices, you'll want to make sure that they are all upgraded to 8.3 (or higher) to allow sync to work properly. If for some reason you can't upgrade one of your devices to 8.3, then please contact us.

We've included instructions below on how to get the latest version on the different platforms:

eWallet for Android

You can see which version of eWallet you have on your Android device by starting eWallet and going to More (3 dots), then About.

To update, start the Play Store on your phone or tablet (Google Play), tap the "hamburger menu" (3 horizontal lines), select My apps & games, then update eWallet if necessary. Note that many people configure automatic updates, so you may not need to do anything to get the latest version.

eWallet for iOS

You can see which version of eWallet you have on your iPhone, iPad, or iPod touch by starting eWallet and going to More (3 dots), then About eWallet.

To update, start the App Store app, tap Updates, then update eWallet if necessary. Note that many people configure automatic updates, so you may not need to do anything to get the latest version.

eWallet for Mac

You can see which version of eWallet you have on your Mac by starting eWallet and going to eWallet -> About eWallet in the menu.

To update, you have two main options:

• If you purchased a license for eWallet for Mac from Apple's Mac App Store (the only distributor eWallet has been available for purchase for the last several years), then start the App Store app on your Mac, click Updates, then update eWallet if necessary. Note that many people configure automatic updates, so you may not need to do anything to get the latest version. 
  — or —
  
• If you purchased a license for eWallet for Mac directly from us (before there was a Mac App Store), you can get the latest version here: http://www.iliumsoft.com/ewallet/mac/download/ — note, you should not download that version if you purchased from the Mac App Store, as it does not notify you of updates.

eWallet for Windows PC (desktop)

You can see which version of eWallet you have on your Windows PC by clicking on the little i (information icon) in the upper right corner of the eWallet window.

To update, you have two main options:

• Once you've pressed the information icon as directed above, you should see a Check for Updates button; press that, and eWallet should download the latest version for you. Note that many people configure checking for automatic updates, so you may have already been prompted to download the latest version.
  — or —
• If you don't see a Check for Updates button, or simply want to use download the update directly, you can get the latest version here: http://www.iliumsoft.com/ewallet/windesktop/download.

eWallet for Windows Store

You can see which version of eWallet for Windows Store you have on your Windows 8.1 or Windows 10 PC, go to Settings within eWallet and select About. In Windows 8.1, Settings is in the Charms area, in Windows 10, it's in the "hamburger menu" — 3 horizontal lines in the title bar).

To update, start the Store app, tap Downloads and updates (from your user icon in hte title bar), then update eWallet if necessary. Note that many people configure automatic updates, so you may not need to do anything to get the latest version (currently 7.5 for the Windows Store version).

Errors you might see before upgrading

Because the actual wallet file format has changed, you may run into an error if you are running eWallet 8.3 on only some of your platforms. Some of the common messages and/or errors (which will go away when you upgrade are):

• database version number wrong
• could not open wallet
• local and cloud wallet passwords not matching
• unable to successfully sync

* eWallet 7.5 for Windows Store