If you see an unhanded exception that includes the following text: 

"Access to path

C:\Users\<your_user>\AppData\Roaming\Ilium Software\eWallet\NavPanelLayout.xml is  denied"

Where your computer user name appears in the above brackets, you can try these steps to help resolve this exception:

1. Close eWallet on the PC.
2. Open the  C:\Users\<your_user>\AppData\Roaming\  folder on your PC.
3. Rename the  'Ilium Software'  folder here to 'OLD_Ilium_Software'
4. Open and close your wallet TWICE.