Choose the "Synchronization" section for your platform for specific instructions
First, be sure you have a wallet open on the Mac. If you are still having trouble, click here.
- You can Search for the basic error text in our Support area
- If the message starts with "Unhandled exception has occurred in your application",
or "Application does not support just-in-time (JIT) debugging":
Go to our Support area, and search for the text you see AFTER
"************** Exception Text **************"
The relevant text to search for is often in the first or second line, after the colon (:)
If you are not finding the error in our Support area, please email us the Complete & Exact error text using our Contact page.
You can paste the entire text in the Details field of the Contact form.
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