IF you're having trouble finding where to input your eWallet registration, start HERE!
If you have entered your eWallet registration, but the program opens and says it is unregistered, there are a few different explanations and solutions:
If eWallet becomes unregistered on your Windows Vista or Windows 7 PC, most often the reason is Windows preventing the registration form being fully saved.
If you're using a registry cleaner, they have been known to remove eWallet's registration, unexpectedly causing your registered copy of eWallet to think that you are using an unregistered copy. If this happens often and you're re-entering your registration frequently, then your registry cleaner may be set to perform a scheduled cleaning. You should contact the registry cleaner's company directly for assistance in allowing eWallet's registry entries to persist through the cleaning.
If eWallet becomes unregistered on your Windows 8 PC, most often the reason is a bug in the Windows 8 Registry that causes eWallet to incessantly prompt for your registration. Typically with this problem, eWallet will remember that you have registered on your Windows 8 PC, but will forget once the PC is restarted.
Of course, if you continue to have problems with your eWallet registration, please feel free to contact us.
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