DockWare may display the error message "No Bitmaps Found" if there are no picture files to display, or if the pictures are in are unsupported picture formats.

Valid Picture Formats:

• Only JPG, JPEG, and BMP images will work for Pocket PC and Smartphone
• Progressive scan JPG/JPEG images will sometimes not work properly on any devices.
• Only JPG/JPEG or PRC images will work for Palm OS

Image Locations for DockWare Free (version bundled with HP iPAQ Pocket PCs):

• Images must be in the \My Device\My Documents\My Pictures folder
• Pictures in sub-folders of the My Pictures folder will not be found

Image Locations for DockWare Free:

• Pocket PC: only images in \My Device\Programs\Dockware will be found
• Smartphone: Only images in \My Device\Programs\DockWare will be found (Programs may be in \Storage\ or \IPSM\.)
• Palm OS: Only PRC images from the Ilium Software website will work - you can find compatible images at this link.

Image Locations for DockWare Pro:

• Windows Mobile Pocket PC and Smartphone: DockWare Pro can be configured to display images from the DockWare program folder (see DockWare Free above), any other folder, or from the entire inserted storage card.
• Windows Mobile: DockWare Pro will find images in any folder on the storage card.
• Palm OS: PRC images or images converted to PRC with the Dockware Picture Loader will work but they must be stored in main memory
• Palm OS: JPG/JPEG images will work if stored in the storage card and the program is set to search the card.