Simple Software for a Simple Life!
Simple Software for a Simple Life!
INFO: I sent an email but didn't get a response back!
Views: 37892 Created: 05-05-2008 06:32 Last Updated: 02-17-2016 13:36

Ilium Software will typically respond to emails within 2 business days (i.e Monday through Friday), but often sooner than that.. If you don't hear from us within that time, it's possible that we replied but the email never came through to you. 

Here are a few things you can check:    

  • Make sure you have * whitelisted in your spam filter    
  • Check your spam filter to see if the message ended up in there
  • Contact your email provider to see if they have a separate place for blocked emails that aren't even delivered into a spam or junk folder
If you really have not received a reply, try using this form and supplying us with a contact email from a different email provider.
  • Platform: iPhone, iPad, iPod touch, Windows Mobile, BlackBerry, Android, Windows Phone 7, macOS, Windows PC (desktop), Other, Windows Store App, BlackBerry 10