ERROR: "An unexpected response was received from server."
When a problem occurs in eWallet GO! you may see this error message: "An unexpected response was received from server."
Here are the possible solutions for resolving this error:
- Make sure you have the very latest version of eWallet GO! installed on your device. You can check to see the latest version available HERE. For help re-downloading eWallet GO! click HERE. Or, if you encounter any trouble re-downloading please CONTACT US.
- Make sure you are properly connected to the internet. Because eWallet GO! synchronizes your encrypted data to your Internet Storage Service, you will need to have a stable connection in order to properly Backup and Restore your data.
- Make sure you have available storage space in your Internet Storage Service. You can log in to your selected Storage Service (Google Docs or Dropbox) to check and see how much space is available. Make sure you're logged into the same account that you are currently using to synchronize your eWallet GO! data.
If you still encounter this error message, you can CONTACT US for further assistance.