FAQ: Can I sync my iPhone, iPad, or iPod touch with my Windows PC?

You can synchronize your eWallet information between your Windows PC and your iPhone / iPad / iPod touch via your wireless network (Wi-Fi).  eWallet for desktop is a separate purchase if you don't already own it.  Get all the information you need to purchase the latest version of eWallet for Windows PC.

To set up sync with your iPhone, iPod touch, or iPad, first make sure you have a wallet on the PC with the same name and password as the one on your iPhone or iPod. If you have a wallet on the PC that is not on the device yet, the sync process will copy it over the first time you sync.

1. Connect your iPhone, iPod touch, or iPad to a wireless network that your PC can access.  If your PC is connected via Ethernet (hard-wired) to your wireless router or to a network with a wireless access point, you will also be able to sync in most cases.
2. Open eWallet on your iPhone, iPod touch, or iPad and tap the synchronize button (arrows in a circle) at the bottom of the screen.
3. Open your wallet file in eWallet on your PC, and click  Setup on the Home tab.  You must have a wallet file open on the PC to synchronize.
4. Click "Add", then click the iPhone/iPad/iPod button and follow the instructions.  You may be asked to enter the IP address from your device - you will find it at the bottom of the black synchronize screen displayed on your device.

iPhone/iPad/iPod touch synchronization require a Wi-Fi network your PC and device can both connect to. Unfortunately, Apple does not allow access to the USB connection or the iTunes sync process for non-Apple software.

If you cannot set up sync, try following these steps.