INFO: Passwords and Security Tips
- eWallet comes with a sample wallet to demonstrate its features. This sample wallet does not use a password. We strongly recommend setting a password before entering any of your own information into this wallet. A numeric keypad may appear on some handhelds when you're asked for the password, but you can enter letters too: just use your regular input method. While eWallet provides a pop-up numeric keypad for people who want to quickly be able to enter a password using only a finger, it's better to use letters as well as digits in your password. More characters will provide better security.
- eWallet is very secure. Any information stored in its password-protected categories are encrypted with strong 256-bit AES encryption. The key used to encrypt your information is generated from your password. eWallet does not store your password in your wallet file, or anywhere on your PDA or your PC.
- Good security practices prevent us from having a way to get information from an encrypted wallet file if you've forgotten your password. eWallet 4.0 and later versions (Upgrade Info) let you add a password hint, so you can always remember your password.
If you're using an earlier version of eWallet and have forgotten your password, we recommend trying your name, the name of the file, 123, or any passwords you usually use. Also, passwords are case-sensitive, so be sure you're using the same case you would have used when you made the wallet file or changed its password.
If you really can't remember your password, you can always make a new wallet file, re-entering some info and copying any cards from non-protected categories in your old wallet. And be sure to upgrade eWallet from an older version so that you have your hint next time.