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Corrupted Windows Font File

If you get an error message about eWallet trying to access a corrupted Century Gothic font on your PC, then you may find a resolution in Microsoft's forum.

ERROR: Visual Styles-related operation resulted in an error because no visual style is currently active

This is only tangentially related to eWallet. eWallet is unable to access a Windows theme; your Windows themes may have become unavailable (are "Visual Styles" disabled in eWallet shortcut?) or corrupted…

ERROR: "Card with that name already exists in category."

"Card with that name already exists in category." Generally, we only see this sync error when two cards within a single category in your Android wallet file have the same name. eWallet for Windows PC…

ERROR: "Invalid Block Number" when importing from FlexWallet on Windows PC

If your FlexWallet .fw2 file is larger than 3MB, eWallet will not be able to import it. If your FlexWallet wallet file is too big, you will need to split it up into several different files using FlexWallet…

ERROR: "Invalid field ID 0x802A for this card kind."

"Invalid field ID 0x802A for this card kind." If you are seeing the above error message, first make sure you have the very latest version of eWallet installed: Open eWallet on the PC, choose the "i" icon,…

ERROR: "Registration info could not be saved" when registering the trial on Windows PC

eWallet 5.0 and later versions must be installed and registered as an administrative user on your Windows PC. If you have Windows Windows 7 or Vista, you may need to specifically run the program as administrator…

ERROR: "System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values. Parameter name: icon"

"System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values. Parameter name: icon" If you are seeing the above error message message with a new wallet file created on…

ERROR: "System.Runtime.InteropServices.SEHException (0x80004005): External component has thrown an exception."

"System.Runtime.InteropServices.SEHException (0x80004005): External component has thrown an exception." When you see the above error message, make sure your security apps, like firewall and antivirus,…

ERROR: "Unable to expand shell folder constant 'Userdocs'" When installing eWallet on a Windows PC

Certain users may receive the error message, "failed to expand shell folder constant "userdocs"" when installing eWallet. First, make sure you are trying to install eWallet 6.1 or newer. Next, if your…

ERROR: "Wrong Database Version Number"

"Wrong Database Version Number" means that your eWallet data file is a newer format than the version of eWallet you have installed. This might happen if you installed different versions of eWallet on…