Simple Software for a Simple Life!
Simple Software for a Simple Life!
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Error message when syncing Desktop eWallet on Windows with iOS devices (iPhone, iPad, iPod touch)
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If you experience a sync error message that includes "Unable to delete file" or "Unable to move file from" when attempting to sync with an iOS device, this sync error ends with "SYNC RESULT: FAILURE -…

FAQ: Can I sync my iPhone, iPad, or iPod touch with my Mac?
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You can synchronize your eWallet information between your Mac and your iPhone / iPad / iPod touch via your wireless network (Wi-Fi). eWallet for desktop is a separate purchase, if you don't already own…

FAQ: Can I sync my iPhone, iPad, or iPod touch with my Windows PC?
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You can synchronize your eWallet information between your Windows PC and your iPhone / iPad / iPod touch via your wireless network (Wi-Fi). eWallet for desktop is a separate purchase if you don't already…

FAQ: I can't sync between my iPhone/iPod/iPad and Windows PC
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If you are having trouble syncing between your iPhone/iPod/iPad and Windows PC there are a few things you can to do help troubleshoot your synchronization problems: Reboot your Wi-Fi router, and then…

ERROR: "An error occurred while asking the Apple device to provide the authorization code necessary to set up a synchronization partnership"

This error means that eWallet on your PC is unable to connect to eWallet on your iPhone to synchronize. The most common causes are: An active VPN connection on your desktop PC Multiple connected networks…

ERROR: "Bonjour error -65563." when syncing eWallet with an Apple iOS device

This error message has been resolved in eWallet version 7.2 (and newer). The latest version of eWallet 7.x is a free update for any user who has a license for eWallet 7 on Windows PC already. Just download…

FAQ: Can I use an ad-hoc network to synchronize eWallet to my iPhone?

Yes. You can synchronize using a standard wireless network or an ad-hoc wireless network. An ad-hoc wireless network is a network broadcast from your computer using its wireless network adapter. This…

FAQ: My iPhone is connected but it's not found when I try to sync.

Your iPhone and PC/Mac must be connected to the same wireless network (PC/Mac can be cabled to the network). Be sure to disconnect the USB cable while syncing eWallet. Apple does not currently support…

FAQ: Why don't my images and custom icons sync to my iOS device?

eWallet 7 now allows inserted background images and Picture Card pictures to synchronize with the iPhone and Windows Mobile versions of eWallet. Custom icons do not currently synchronize to the iPhone…

I just can't sync with my iPhone or iPod touch. Is there anything I can do?

If you have eWallet 7.x on your iPhone or iPod touch, you may be able to transfer your wallet even if eWallet's SyncPro synchronization won't work. One option is to email a backup copy of your encrypted…