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1 ERROR: "An error occurred while asking the Apple device to provide the authorization code necessary to set up a synchronization partnership"

This error means that eWallet on your PC is unable to connect to eWallet on your iPhone to synchronize. The most common causes are: An active VPN connection on your desktop PC Multiple connected networks…

2 ERROR: "Object reference not set to an instance of an object" when syncing eWallet on Windows PC

If eWallet's sync settings are corrupt on a Windows PC, you may get an error when syncing with any type of sync location. To resolve it, uninstall eWallet and reinstall the latest version from our website.…

3 FAQ: Can I sync my iPhone, iPad, or iPod touch with my Mac?

To set up sync with your iPhone, iPod touch, or iPad, first make sure you have a wallet on the Mac with the same name and password as the one on your iPhone, iPod, or iPad. If you have a wallet on the…

4 FAQ: Can I sync my wallets from my iPhone, iPod touch, or iPad to my desktop computer?

Yes. eWallet supports synchronizing your information to your Windows PC from your iPhone / iPad / iPod touch via a wireless network. Windows PC users: follow these instructions. Mac OS X users: follow…

5 FAQ: Can I use a wallet I built on iOS in the Windows PC version of eWallet?

Yes. eWallet supports synchronizing your information from your Windows PC to your iOS device (iPhone, iPad or iPod touch) via a wireless network. View current version information and read all the upgrade…

6 FAQ: Can I use an ad-hoc network to synchronize eWallet to my iPhone?

Yes. You can synchronize using a standard wireless network or an ad-hoc wireless network. An ad-hoc wireless network is a network broadcast from your computer using its wireless network adapter. This…

7 FAQ: Do I need to buy the desktop version to synchronize with my iPhone?

Yes. eWallet for desktops is a separate purchase if you don't already own it. Get all the information you need to purchase the latest version of eWallet for Windows PC or Mac OS X from this page.

8 FAQ: Does eWallet for iPhone require a wireless network to synchronize?

Yes. Apple does not currently support 3rd party application synching through the USB cable, so you will need a wireless network to synchronize. We hope they will support this in the future but for now…

9 FAQ: My iPhone is connected but it's not found when I try to sync.

For many users, following the steps in the Synchronization Troubleshooting article solves this problem. Subnets. One of the most common secondary problems is a network using multiple subnets. In simple…

10 FAQ: Why don't my images and custom icons sync to my iOS device?

eWallet 7 now allows inserted background images and Picture Card pictures to synchronize with the iPhone and Windows Mobile versiosn of eWallet. Custom icons do not currently synchronize to the iPhone…

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