Simple Software for a Simple Life!
Simple Software for a Simple Life!
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ERROR: I am having a SyncPro problem with Windows Mobile and can't find the answer

If you're having problems of any other kind with SyncPro synchronization, first check the synchronization log. Pick View SyncPro Log from the Synchronize Menu in eWallet on your Windows PC. The synchronization…

ERROR: I set up SyncPro but my information isn't synchronizing with my Windows Mobile device

If you do not receive any error message, it is very likely you are opening a wallet that is not set to synchronize. Check in the lower left corner of the eWallet window on the desktop. If "Not set to…

ERROR: My custom icons will not sync to my Windows Mobile device

Copies of your custom icons must be placed in the \My Documents\eWallet\Graphics and Sounds folders on both the Windows PC and your Windows Mobile device if you want them to appear on both devices.

ERROR: My custom templates won't sync with my Windows Mobile device

Typically, eWallet automatically synchronizes templates between your Windows PC and your Windows Mobile device. This occurs whenever you run SyncPro to synchronize the wallet file itself. If for some…

FAQ: Can I use SyncPro to sync with more than one Windows PC?

Yes. With SyncPro you can sync your wallet with as many different devices and as many different PCs as you like. Microsoft ActiveSync and Windows 7/Vista's Windows Mobile Device Center only allow your…

FAQ: Does SyncPro replace ActiveSync or the Windows Mobile Device Center?

No. SyncPro works in conjunction with ActiveSync and the Windows Mobile Device Center to provide item level synchronization for Windows Mobile devices. SyncPro cannot synchronize with Windows Mobile devices…

FAQ: How can I tell if I'm using SyncPro with Windows Mobile?

Open the wallet on the PC and look in the lower left hand corner of the eWallet window. If it says "Not set to synchronize", then you are not currently using SyncPro to synchronize this wallet.

FAQ: How Do I Get Started Using SyncPro with a Windows Mobile device?

You can use SyncPro to synchronize with remote locations and removable storage devices as soon as you've installed eWallet. To use SyncPro with a Windows Mobile device, you must have eWallet installed…

FAQ: I can't find my wallet on my Windows Mobile device after setting up synchronization

eWallet 6.0 is designed to open the last wallet you have set up to sync with your mobile device automatically, but you may not always see the program open the wallet you are looking for. First, make sure…

FAQ: SyncPro comes up every time I start eWallet. How do I stop it?

You can choose when SyncPro runs by going to Synchronize -> SyncPro Options in the desktop eWallet. Choose whichever sync option works best for you. (SyncPro actually doesn't synchronize if nothing's…