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Error message when syncing Desktop eWallet on Windows with iOS devices (iPhone, iPad, iPod touch)
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If you experience a sync error message that includes "Unable to delete file" or "Unable to move file from" when attempting to sync with an iOS device, this sync error ends with "SYNC RESULT: FAILURE -…

Error message when syncing Desktop eWallet on Windows with Android

If you experience a sync error message that includes "Unable to delete file" or "Invalid Hash for no password wallet" when attempting to sync with an Android device, this sync error ends with "SYNC RESULT:…

ERROR: "Synchronization cannot be performed because this wallet and destination wallet are not using the same password."

This error means that the wallet file you have set to sync on your desktop does not have the same password as the wallet file with the same name on whatever device you are syncing to. Note: A wallet with…

ERROR: My images or file attachments don't sync!

eWallet 7 now supports synchronization for inserted images (Windows Mobile and iPhone) and file attachments (Windows Mobile only.) Linked image files are not transferred during synchronization, however…

FAQ: I'm getting a synchronization error that is not in the online FAQ. Now what?

If you're having problems of any kind with SyncPro synchronization, first check the synchronization log. Pick Home -> View Log to open it up. The synchronization log will frequently help you figure…

FAQ: What is Item Level Synchronization?

"Item level synchronization" means that if you make changes to cards in your wallet on both the PC and the location you are synching to, all of those changes will be retained when you synchronize. Each…

FAQ: What is SyncPro?

SyncPro ® is a part of eWallet ® . It provides Item Level Synchronization for wallet files. SyncPro is built-in to the Windows PC and Mac OS X versions of eWallet.

HOWTO: How do I use an @ (at) or & (ampersand) symbol when syncing to my FTP server?

Symbols like the @ and & symbols have to be 'encoded' to be used in the FTP login URL for SyncPro synchronization. The & symbol is %38 and @ symbol is %40 A complete listing can be found here:…