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FAQ: I can't sync between my iPhone/iPod/iPad and Windows PC 
If you are having trouble syncing between your iPhone/iPod/iPad and Windows PC: Reboot your Wi-Fi router, and then your iOS device. Verify that your device has re-connected with *your* network and not… |
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ERROR: "Object reference not set to an instance of an object" when syncing eWallet on Windows PC
If eWallet's sync settings are corrupt on a Windows PC, you may get an error when syncing with any type of sync location. To resolve it, uninstall eWallet, REBOOT the PC, and then reinstall the latest… |
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ERROR: "Synchronization cannot be performed because this wallet and destination wallet are not using the same password."
This error means that the wallet file you have set to sync on your desktop does not have the same password as the wallet file with the same name on whatever device you are syncing to. Note: A wallet with… |
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ERROR: My images or file attachments don't sync!
eWallet 7 now supports synchronization for inserted images (Windows Mobile and iPhone) and file attachments (Windows Mobile only.) Linked image files are not transferred during synchronization, however… |
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FAQ: I have more than one mobile device. How can I tell which device my wallet is syncing with?
eWallet's wallet information screen will tell you what sync locations the current wallet syncs with. Just click on the wallet name at the top of the card list, and the wallet properties will show in the… |
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FAQ: I'm getting a synchronization error that is not in the online FAQ. Now what?
If you're having problems of any kind with SyncPro synchronization, first check the synchronization log. Pick Home -> View Log to open it up. The synchronization log will frequently help you figure… |
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FAQ: What is Item Level Synchronization?
"Item level synchronization" means that if you make changes to cards in your wallet on both the PC and the location you are synching to, all of those changes will be retained when you synchronize. Each… |
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FAQ: What is SyncPro?
SyncPro ® is a part of eWallet ® . It provides Item Level Synchronization for wallet files. SyncPro is built-in to the Windows PC and Mac OS X versions of eWallet. |
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FAQ: Where do I start troubleshooting synchronization?
If you believe that your file is not synchronizing at all, open eWallet and click on your wallet's name at the top of the card list. The wallet information screen will show whether your wallet is set… |
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HOWTO: How do I stop synchronizing a wallet on Windows PC?
If you want to stop syncing the wallet you have open in the desktop version of eWallet: 1. Click on Synchronize -> Setup 2. At the list of Sync Locations, click on one that is set to anything other… |
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