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1 ERROR: eWallet 7 appears to cause a "bluescreen" crash that reboots Windows

Some users have encountered a problem where their PC will bluescreen and reboot while using eWallet 7. The bluescreen message will indicate that a problem has occurred in "windrvNT.sys". "WindrvNT.sys"…

2 ERROR: eWallet 7 sometimes freezes every few seconds or performs very slowly

Some users may experience a problem where eWallet 7 uses large amounts of memory or CPU time, which will result in the program performing very slowly or freezing up every few seconds. This is almost always…

3 FAQ: Where do I start troubleshooting AutoPass?

AutoPass supports the following browsers: Internet Explorer 6 through 9 (Windows only) Mozilla Firefox 4 and up Google Chrome Apple Safari And for AutoPass to work successfully on Mozilla Firefox, Google…

4 INFO: eWallet does not display properly at DPI settings higher than 120

eWallet 7 will not display properly if your system DPI is set higher than 120. Our developers are investigating this for the future but we do not have a work-around aside from lowering your system DPI…

5 INFO: eWallet indicates that a file is read-only

If eWallet says that a wallet file is in use or read-only, then it isn't able to write to the file. Here are the reasons why: Your wallet file is already open in another instance of eWallet. Try closing…

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