Simple Software for a Simple Life!
Simple Software for a Simple Life!
INFO: I sent an email but didn't get a response back!
Views: 17122 Created: 05-05-2008 06:32 Last Updated: 08-30-2011 14:21

Ilium Software will respond to emails within 2 business days (i.e Monday through Friday). If you don't hear from us within that time, it's possible that we replied but the email never came through to you.

Here are a few things you can check:

  • Make sure you have * whitelisted in your spam filter
  • Check your spam filter to see if the message ended up in there
  • Contact your email provider to see if they have a separate place for blocked emails that aren't even delivered into a spam or junk folder

If you really have not received a reply, try using this form and supplying us with a contact email from a different email provider.