General Product Support .: Technical Support

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General Product Support

Support topics that apply to all of Ilium Software's products.

Product Upgrades
All Ilium Software purchases include: free major product upgrades within 90 days of any registered purchase free minor version...

"I have switched to a new model PDA or Smartphone; do I need to buy the software again?"
Depending on when you purchased our software in the past, and what models your old and new devices are, you will either get a free installation or...

I sent an email but didn't get a response back!
Ilium Software will respond to emails within 2 business days (i.e Monday through Friday.) If you don't hear from us within that time, it's...